These Terms of Service govern your use of the Key Herbals website and the purchase of products through our online store.
By accessing this website, creating an account or placing an order, you agree to these Terms of Service and any policies referenced on this website.
Last updated: August 20, 2026.
By using this website, you confirm that you have read, understood and agreed to these Terms of Service. If you do not agree, please do not use the website or place an order.
You may use this website only for lawful purposes and in accordance with these terms. You are responsible for ensuring that any information you provide is accurate and current.
You may be able to create a customer account to manage orders, addresses and account information. You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account.
Please notify us if you believe your account has been accessed without authorization.
We make reasonable efforts to present product information accurately. Product descriptions, images, packaging, availability and other details may change from time to time.
Products may be discontinued, restricted or unavailable without prior notice.
Prices are shown on the website at the time of purchase and may change without notice. Applicable taxes, shipping charges or other fees may be calculated during checkout.
Payments are processed through the payment methods made available at checkout. An order is not considered complete until payment authorization is successfully processed where payment is required.
Submitting an order does not guarantee acceptance. We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases of pricing errors, suspected fraud, stock issues or legal restrictions.
If an order is cancelled after payment, any eligible refund will be handled according to the applicable payment method and store policy.
Shipping, delivery, returns and the 30-day guarantee are subject to the information stated in our Shipping & Returns policy.
You can review that policy here: Shipping & Returns.
Discount codes, promotions and special offers may be subject to separate conditions, expiration dates, product restrictions or usage limits. Promotions may not be combined unless specifically stated.
Website content, including text, graphics, logos, layout, images and other materials, is protected by applicable intellectual property laws unless otherwise stated.
You may not copy, reproduce, distribute or commercially use website content without permission where permission is required.
You may not misuse the website, attempt unauthorized access, interfere with website operation, submit false information, engage in fraudulent transactions, create accounts for abusive purposes or use automated systems in a way that harms the website or other users.
The website and its content are provided on an “as available” basis to the extent permitted by law. We do not guarantee that the website will always be uninterrupted, error-free or available at all times.
Product information on the website is intended for general informational purposes and should not be treated as a substitute for professional advice where professional advice is appropriate.
To the maximum extent permitted by applicable law, Key Herbals will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or purchase of products, except where liability cannot legally be excluded.
You agree to be responsible for losses or claims arising from your misuse of the website, violation of these terms or infringement of the rights of another person, to the extent permitted by law.
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised last-updated date. Continued use of the website after changes are posted means the updated terms apply to future use.
If you have questions about these Terms of Service, contact us through the Contact page or at support@keyherbals.com.
Contact us and we will help you with the next step.
