This Privacy Policy explains how Key Herbals collects, uses, stores and protects information when you use our website or place an order.
This policy describes the types of information we may collect through this website, why we collect it, how it may be used, and the choices available to you.
Last updated: August 20, 2026.
We may collect information that you provide directly, including your name, email address, phone number, billing and shipping address, account information, order details and messages sent through our forms.
We may also collect technical information such as browser type, device information, IP address, pages viewed and basic website usage data.
Information may be used to process and fulfill orders, manage customer accounts, provide support, communicate order updates, prevent fraud, improve the website and comply with legal or regulatory requirements.
Our website may use cookies and similar technologies to keep the shopping cart working, remember preferences, improve site performance and understand how visitors use the website.
We may share information with service providers that help us operate the website and fulfill orders, such as payment processors, hosting providers, shipping carriers, email providers and technical service providers.
We do not sell personal information to advertisers.
Payment information may be processed by third-party payment providers. We do not need to store complete payment card details on our own servers when payment is handled by those providers.
We retain personal information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, meet accounting requirements and comply with applicable laws.
Depending on where you live, you may have rights to request access to personal information, ask for corrections, request deletion, object to certain processing or request a copy of your information.
To make a privacy request, contact us using the information below.
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
This website is not intended for children. We do not knowingly collect personal information from children through the website.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last-updated date.
If you have questions about this Privacy Policy or want to make a privacy request, please contact us through the Contact page or by email at support@keyherbals.com.
Contact us and we will review your request.
